Help & Support
Find answers to frequently asked questions about matchday tickets, stadium access, memberships, and official club inquiries.
Frequently Asked Questions
Quick answers to common questions about the Benin Arsenal
How do I purchase matchday tickets for games at Samuel Ogbemudia Stadium?
You can purchase tickets online directly through our official Tickets page, via our mobile app, or physically on matchdays at the designated stadium ticket booths (Gates 1, 2, and 4) at least 2 hours before kickoff.
What items are prohibited inside Samuel Ogbemudia Stadium?
For the safety of all supporters, weapons, fireworks/flares, glass bottles, metal cans, illegal substances, and commercial recording equipment without media accreditation are strictly prohibited.
How do I join an official Bendel Insurance Supporters Club?
Visit our Supporters Clubs directory to locate your nearest branch in Edo State, other Nigerian cities, or diaspora chapters in the UK and USA. You can also sign up for official membership online.
What are the benefits of becoming an official Club Member?
Official members enjoy priority access to NPFL and FA Cup match tickets, a 15–20% discount on official merchandise, a digital membership card, exclusive Insurance TV video content, and invitations to open training sessions.
Can I take a guided tour of Samuel Ogbemudia Stadium?
Yes! Stadium tours are organized on non-matchdays and include visits to the home dressing rooms, players' tunnel, pitchside dugouts, press conference room, and the trophy gallery.
Where is the club secretariat and administrative office located?
The club secretariat is located within the Samuel Ogbemudia Stadium Complex, Stadium Road, Ogbe Quarter, Benin City, Edo State, Nigeria.
Contact the Secretariat
Whether you have an inquiry regarding ticketing, corporate partnerships, academy trials, or media accreditation, our administrative team is here to assist.